• sg-arts

06/10 Announcement

Dearest Archdemons:

We'd like to take this time to explain how SSR Summer Noel refunds will work.

1: Who can refund:

Anyone who got SSR Summer Noel from 2022/6/08 to 2022/6/10 at 4:30pm (UTC+8).

2: How to refund:

Players can contact service@sg-arts.com and provice their UID before 2022/6/17 at 12:00pm (UTC+8).

Please use the subject "Summer Noel Refund".

Include in your email:

1: Your TenkafuMA UID with a screenshot as proof.

2: What platform your account is bound with (Nutaku or Erolabs).

*After receiving your email, we will respond with further details.

We will ask you not to log in to your account during a specific time so we can initiate the refund.

3: Refund contents:

The SSR Summer Noel will be reset, and Players will be refunded the full amount of resources they spent on.

(This includes Experience Potions, Silver Coins, and any Evolution or Potential resources.)

2: Anyone who got more than one SSR Summer Noel will also be able to get back all resources they spent on her.

Her bond level will also be returned to 1, and you will be refunded the correct amount of "Seaside Memories".

*Seaside Memory Refunds:

Players who got 2 SSR Summer Noels will be refunded 1 Seaside Memory.

Players who got 3 SSR Summer Noels will be refunded 2 Seaside Memories.

And so on.

Discipline Room progress and items won't reset.

We sincerely apologize for any inconvenience, and thank you for your patience and understanding.